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Many of us find ourselves financially stretched from time to time. Often things can get back to normal but if you don't act as soon as you know there's a real problem, your debts could get worse. That's why we're here to help you find the right solution to your individual financial difficulties.

How we can help you find a solution

If you think you might not be able to make a repayment, or have already missed a payment, you can discuss your options with us.

Taking control of your finances

If you feel you're losing control of your finances, there are some practical steps you can follow.

Managing mortgage payments

We can talk about the payment options available to you and help you with a plan to deal with any payment problems and arrears.

Your home may be repossessed if you do not keep up repayments on your mortgage.

Income and expenditure form

If you wish to complete your Income and expenditure form online today, please use the relevant link below to access the form.

Please note, this is not a budgeting form and should only be completed if you are in financial difficulty.

If you are unable to keep up with your current contractual repayments or you think that you will not be able to make future repayments and believe you are in financial difficulty, then you should complete this form.

However, if you are able to comfortably rectify your account in the next 30 days (i.e. pay any missed payments and/or overdue balance) then you should not need to complete this form.

Please note: if you have completed an Income and expenditure form with us in the past 6 months, and your financial situation has not changed then you should not need to complete this form again. If this applies to you and you still wish to discuss your situation please contact us.

This form consists of a series of questions about your income and outgoings (such as salary, mortgage payment, rent etc) in order to assess your affordability in repaying your debt by establishing your monthly disposable income. It should take you 15-20 minutes to complete.

This form starts by helping you pinpoint where you spend your money and showing you where you can, potentially, make savings. When you have completed the form, you need to call us and our specialist advisor will assess the information provided and establish if there is a solution which best fits your current circumstances.

You will need to give a detailed overview of your income and outgoings by answering our questions as accurately as possible.

Please have access to the following:

  • 1. Bank statements / Online Banking access
  • 2. Income (payslips, benefits, pension, other income)
  • 3. Household bills and travel costs
  • 4. Accounts help with other banks/creditors

Once you complete and submit the form, we will need you to call one of our specialist advisors who will be able to help you further. You will also be able to print or save the form.

Please note: If a debt management company is acting on your behalf, you do not need to fill in this form.*

Frequently Asked Questions

If you have already missed a payment, or are worried you may miss one in the future, please call our UK-based team of specialists on +447 CAL PRIME to discuss your options.

Lines are open 8am to 9pm Monday to Thursday, 8am to 6pm Friday and 8.30am to 4pm on Saturday (excluding Christmas Day, Boxing Day and New Year's Day). Calls may be monitored or recorded.

We will use the information you give us in order to ensure any lending decisions we make are in your best interest. Rest assured, we will never divulge any confidential information you give us to other companies.

Click here to find out more.

Balance Transfer Credit Card

  • Take control of your finances with a credit card that gives you flexibility to repay what you owe. Plus, the Bank 32 Month Balance Transfer Credit Card offers cashback as well as rewards from your favourite shopping brands – all for no annual fee.
Credit is subject to status, affordability and applicable terms and conditions.

Representative example

19.9% APR Variable rep APR

19.9% p.a. Variable purchase rate

Based on an assumed credit limit of

€1,200

Think carefully before securing other debts against your property.

Your property may be reposessed if you do not keep up repayments on your mortgages.

Already started an application?

Whether you started your application over the phone or online, you can see how it's progressing here. Simply log on using the username we've given you and security details you created.

Continue

About this card

Card details

  • 0% interest on balance transfers for 32 months from account opening
  • A 1.4% fee applies on balances transferred (minimum €5) within the first 60 days of account opening.*

  • 0% interest on purchases for 3 months* from account opening
  • No annual fee

*At the end of the promotional period, balance transfers and purchases will revert to the standard variable rate.

Rewards

  • Enjoy cashback and rewards
  • Earn cashback from your favourite shopping brands with Visa Offers, plus get instant discounts from well-known brands around the world with our home&Away rewards programme. For all offers check out the home&away website.

Using your card

  • Make contactless transactions
  • Your card is contactless and you can add it to Apple Pay, Google Pay and Samsung Pay.

  • Manage your card online
  • Online banking is a convenient way to manage your card. It lets you check your credit card balance, make payments and stay in control.

  • Get an additional card
  • Add your partner or family members over 18 to your account. It's a simple way to get more from your Bank Credit Card.

  • Bank anywhere with the Bank UK Mobile Banking app
  • Make payments to existing beneficiaries and manage your personal accounts easily and securely with the Bank UK Mobile Banking app.

  • Use your card abroad
  • You can use your Bank Credit Card at any retailer or cash machine that displays the logo on your card. Fees apply and non-Bank cash machines may also charge a fee.

  • Enjoy 24/7 worldwide assistance
  • Day or night, help is always at hand if your card is lost or stolen. Wherever you are in the world, you can speak to our dedicated support team about getting an emergency cash advance

Three quick steps to find out your financial health

By answering some quick questions about you and your current financial situation you can identify areas of your financial health which may need further attention and discussion.

Apply for a Personal Loan

Are you eligible?

To be eligible for a Personal Loan you need to:

  • have a Alliance Standard Credit Financial Solution or building society account with a Direct Debit facility (Channel Island and Isle of Man customers must have an Alliance Standard Credit Financial Solution current account)
  • have an annual income/pension before tax of £ 10,000 or more
  • be over 18 and a resident of the UK

Not available for customers with a Basic Alliance Standard Credit Financial Solution Account.

We do not offer our Personal Loans for a number of purposes including:

  • The purchase of property or land (both UK & Overseas) including holiday homes and apartments
  • Purchasing a joint stake in a property or buying out a joint owner
  • Mortgage deposit (regardless of lender or country)
  • Gifting funds to third parties to support the purchase of a property, including mortgage deposit, stamp duty and solicitors fees

In addition, our Personal Loan should not be provided for:

  • Gambling
  • Business purposes
  • Share dealing

Please note that this list is not exhaustive.

Our Personal Loans are subject to status.

Alliance Standard Credit Financial Solution customers

Please log on to your account for the quickest and easiest way to apply.

Log on and apply now

New to Bank

Get a Personalised Loan Quote to see the interest rate you may be offered.

Apply now

Apply in the mobile app

If you're registered for mobile banking, have downloaded the app and have an Alliance Standard Credit Financial Solution current account, you can apply within the app in just a few clicks.

Apply by phone or in branch

Apply by phone

Existing customers call (32) 6900 773 64373 .

New customers call +447 CAL PRIME .

Lines are open from 8am to 8pm or for existing Alliance Standard Credit Financial Solution Advance customers 8am to 10pm (except Christmas Day, Boxing Day and New Year's Day).

Apply in branch

Book your appointment by calling (32) 6900 773 64373 .

You'll need to bring identification, proof of your address and a recent Alliance Standard Credit Financial Solution statement.

Log on to book an appointment online Continue without logging on
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Alliance Standard Credit Financial Solution ready made portfolio

World Selection

Choose a ready-made portfolio, managed by our team of qualified investment professionals, based on the amount of risk you are willing to take.

Minimum investment: £1,000 lump sum or £50 per month

Account charges: 0.25% plus fund charges

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Build your own fund portfolio

Global Investment Centre

Build and manage your own portfolio of funds including index trackers and funds from Alliance Standard Credit Financial Solution and other leading Fund Managers. (A taxable account is also available).

Minimum investment: £100 lump sum

Account charges: 0.39% plus fund charges

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Build your own share portfoilio

InvestDirect / InvestDirect Plus

Build and manage your own portfolio of securities including UK and US shares, government bonds and exchange traded funds.

Minimum investment: No minimum, with a £10.50 charge per standard online share trade (with effect from 1 April 2016)

Account charges: £10.50 quarterly Account Fee (with effect from 1 January 2016)